What is FedEx Onsite? Everything You Need to Know!

FedEx Onsite is changing the way we handle package drop-off and pickup, making it easier than ever to ship and receive items on your own schedule.

With thousands of convenient locations at familiar spots like grocery stores, pharmacies, and popular retail chains, FedEx Onsite allows you to skip long trips to FedEx centers. Whether you’re sending a return, picking up a delivery, or shipping something new, FedEx Onsite makes the entire process fast, flexible, and stress-free.

Discover everything you need to know about using this innovative service to simplify your shipping experience.

What is FedEx Onsite?

FedEx Onsite is a convenient shipping solution offered by FedEx, designed to make package drop-off and pickup easier for both residential and business customers.

With a network of over 59,000 partner locations across the United States, including stores like Walgreens, Kroger, Albertsons, and Dollar General, FedEx Onsite enables customers to access FedEx services near their homes or offices.

By integrating with familiar retail chains and grocery stores, FedEx Onsite eliminates the need for people to travel to dedicated FedEx centers, bringing convenience right into communities.

Benefits of Using FedEx Onsite for Package Pickup and Dropoff

FedEx Onsite offers a range of benefits tailored to enhance the shipping experience for its users. Here’s how it makes shipping easier and more accessible:

Convenient Access Across the Country

With thousands of locations in partner grocery stores, pharmacies, and other retail chains, finding a nearby FedEx Onsite point is easy.

Whether at a store near home or on your daily commute, FedEx Onsite provides accessible locations to send or receive packages without going out of the way.

Extended Operating Hours

Unlike traditional FedEx offices, many FedEx Onsite locations offer later hours, including weekends.

This flexibility allows users to drop off packages in the evening or over the weekend, meeting the needs of busy individuals who may not be available during standard business hours.

Package Holding Services

FedEx Onsite can securely hold eligible packages for up to 7 days, which is useful if the recipient isn’t available immediately. Customers are notified via email or text when their packages are ready for pickup, ensuring a smooth, flexible process.

Simplified Returns

Returning items is hassle-free with FedEx Onsite. Simply drop off pre-labeled packages at any Onsite location without needing extra assistance, making returns straightforward for customers and businesses alike.

Self-Service Options

Many FedEx Onsite locations feature self-service kiosks, where users can print labels, process shipments, and access other FedEx services independently. This flexibility allows customers to handle their shipping needs without waiting in line.

Finding FedEx Onsite Locations Near You

Locating a FedEx Onsite location is simple with several available tools:

• FedEx Website
  Visit the FedEx website and use the “Find FedEx Locations” tool by entering your ZIP code. You’ll get a list of nearby locations, filtered specifically to display FedEx Onsite locations. This feature is helpful for finding both drop-off and pickup points.
• FedEx Mobile App
  The free FedEx Mobile app uses GPS to pinpoint nearby FedEx Onsite options, which is especially useful for those on the go. The app also provides package tracking, alerts, and other features to streamline the shipping process.

Services and Packaging Options at FedEx Onsite Locations

FedEx Onsite offers an array of services to support different shipping needs. Here’s a breakdown of what you can expect:

1. Pre-Paid Drop-Off
   Drop off pre-labeled packages for any FedEx service, including FedEx Express, FedEx Ground, and FedEx Home Delivery. This is ideal for customers looking for a quick, easy drop-off.
2. On-Demand Shipping
   Need to ship a package without a pre-printed label? FedEx Onsite locations allow you to print labels on-site. You can use a FedEx account or a credit card to complete the transaction.
3. Package Pickup and Holding
   For packages sent to a FedEx Onsite location, customers can pick them up with a valid ID. Packages are held for up to 7 days, providing flexibility for customers to collect items at a convenient time.
4. Returns Processing
   Customers can easily return pre-labeled packages by dropping them off at any Onsite location. This is especially beneficial for e-commerce returns, simplifying the process for both buyers and sellers.
5. Office Supplies and Printing
   Some FedEx Onsite locations also offer office supplies like tape, pens, and labels, as well as printing services for documents. Customers can print copies in color or black and white, a helpful feature for individuals without access to printers.

Dropping Off and Picking Up Packages at FedEx Onsite

Here’s how to navigate the package drop-off and pickup process:

Dropping Off a Package

1. Prepare the Package
   Ensure your package is sealed and that all necessary labels are securely attached. If there are old labels, make sure they’re removed or marked out to avoid confusion.
2. Find a Location
   Use the FedEx website or mobile app to locate a nearby FedEx Onsite point.
3. Go to the Drop-Off Counter
   Look for FedEx signage within the store, typically near the front. Take your package to the clerk and let them know it’s ready for shipping.
4. Confirm Shipping Details
   If you haven’t pre-printed a label, provide your FedEx account or credit card information to process the shipment.
5. Get a Receipt
   The clerk will provide a receipt with a tracking number, allowing you to monitor your package’s journey.

Picking Up a Package

1. Receive Notification
   Once your package arrives, you’ll receive an email or text alert.
2. Bring ID and Tracking Number
   Bring a government-issued photo ID and the tracking number to verify your identity.
3. Sign for the Package
   The clerk will ask for your signature before releasing the package, ensuring secure and verified pickup.
4. Check Your Package
   Before leaving, verify that the package is indeed yours.

Frequently Asked Questions (FAQs) About FedEx Onsite

What are the hours for FedEx Onsite locations?

Hours vary by location, but many FedEx Onsite locations offer extended evening and weekend hours. Use the FedEx website or app to check specific hours.

Can all packages be held at FedEx Onsite locations?

Most FedEx Express, FedEx Ground, and FedEx Home Delivery packages can be held at Onsite locations. However, exceptions apply to hazardous materials and temperature-sensitive shipments.

How long can a package be held at a FedEx Onsite location?

FedEx Onsite locations can hold packages for up to 7 days. If you can’t pick up your package within this period, contact FedEx Customer Service at 1.800.GoFedEx (1.800.463.3339).

Can I reroute my package to a FedEx Onsite location?

Yes, you can request to redirect eligible shipments to a FedEx Onsite location for a fee. Check the package eligibility for rerouting before proceeding.

Are there additional fees for using FedEx Onsite services?

No additional fees apply for package pickup and dropoff. However, rerouting or holding packages beyond the 7-day period may incur extra charges.

Can I send someone else to pick up my package?

Only the intended recipient with a valid ID can pick up a package from FedEx Onsite. You cannot delegate this task to someone else.

How many FedEx Onsite locations are there in the U.S.?

As of 2023, there are over 59,000 FedEx Onsite locations across the United States.

Conclusion

FedEx Onsite makes shipping more convenient by expanding access points for drop-off and pickup in community-focused locations across the United States.

With flexible hours, a user-friendly app, and seamless integration into popular retail stores, FedEx Onsite allows individuals and businesses alike to handle their shipping needs easily.

Whether you’re shipping frequently or picking up a package after work, FedEx Onsite delivers a practical solution that prioritizes customer convenience.