From Royal Mail: We’re Expecting It, Stay Tuned!

Receiving a message from Royal Mail stating “we’re expecting it” can be confusing for many customers.

This notification means that Royal Mail knows about an incoming package but it hasn’t physically arrived yet.

Although the tracking might temporarily stop updating, this is a normal part of the shipping process and not a cause for concern.

In this article, I’ll explain what to do during this waiting period. It’s important to stay patient; updates will resume once the package reaches the sorting center.

If there’s a prolonged delay, contacting Royal Mail or the sender is advisable to ensure your order is on track.

From my own shopping experience, understanding this message has helped reduce worries about packages that are simply en route.

Remembering to verify your shipping details can also prevent potential delivery delays, ensuring a smoother arrival of your order.

What Does “We’re Expecting It” Mean?

When Royal Mail sends the message “we’re expecting it,” it doesn’t mean your item is lost in the mail; rather, it signifies that pre-advice has been received from the sender.

This indicates that your order is en route to them but hasn’t yet physically arrived at their depot.

Royal Mail has been made aware that the item is coming, yet it has not been scanned into their system just yet.

This system allows them to anticipate packages and ensures smoother transitions upon arrival, even if the physical scanning lags behind the initial notification.

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Why Hasn’t My Item Arrived Yet?

Dispatch and Transportation Delays

When you order an item, and it doesn’t arrive as expected, it’s natural to wonder why.

One of the first things to check is whether the sender has only just dispatched your order. It often takes a few days for an item to be transported from the sender to Royal Mail.

This process can vary significantly depending on the shipping method used, generally ranging from 1-3 days. Patience is essential during this initial phase, as your package is certainly on its way.

External Impact on Delivery

Another common issue could be postal delays or strike action. Royal Mail’s service can be impacted by external factors such as worker strikes or weather delays.

These interruptions can cause significant disruptions to delivery times. For the most current information, it’s advisable to check the Royal Mail website for updates.

International Shipping Complexities

For those ordering internationally, the delay might be due to the item originating from outside the UK.

International orders must clear customs and then travel to the UK, a process that can take anywhere from 3-7 days for European sources or 2-4 weeks for orders from the rest of the world.

Issues with Tracking and Lost Items

Occasionally, there might be an error in the tracking information. Errors are rare, but a mistake in the tracking details can lead to confusion.

If you suspect this might be the case after allowing for standard delivery times, don’t hesitate to contact the seller.

Additionally, if the item is lost in transit—a situation that, while uncommon, does occur—Royal Mail will attempt to locate the missing parcels.

Should they be unable to do so, contacting the retailer for a replacement order may be necessary.

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What Should I Do If I See “We’re Expecting It”?

Initial Steps

When you encounter the message “we’re expecting it” from Royal Mail, it’s not necessarily a concern.

This status simply means your order is acknowledged but hasn’t physically arrived at the depot yet.

The first step is to be patient; allow the standard delivery times to lapse as the package may still be on its way.

Track the shipment periodically—checking back every few days can help you see if the status has updated.

Follow-Up Actions

If after 7 days there is no change, it’s advisable to verify the tracking number to ensure you have the correct details.

Should there still be no update, contact the seller or retailer to inquire about the delay. If your order remains lost after 2 weeks, consider the next steps; you might need to request a replacement.

Throughout this process, avoid panic; there could be a simple explanation and giving Royal Mail adequate time to process and deliver your item is essential.

When Will My Order Arrive?

When the message “we’re expecting it” appears, it indicates that Royal Mail has just been notified of your order’s impending arrival.

For UK orders, you should allow 2-5 working days after seeing this message before expecting delivery.

This timeframe allows for the sorting and processing of your package within the local postal system.

For EU orders, the wait can be slightly longer, typically 5-10 days, reflecting the time needed for items to travel from Europe.

If your package is coming from the rest of the world, outside the EU, then a minimum of 14-21 days should be anticipated.

If there is no change in the tracking status after 7 days for UK shipments or 10 days for international ones, it is advisable to contact the seller or query with the retailer.

Delays can occur, but Royal Mail aims to deliver as quickly as possible once they physically receive your order. It’s important to continue monitoring the tracking status for any updates.

Check This Out: Crossing Border And In Transit To Carrier Hub

Conclusion

In summary, seeing the “we’re expecting it” message from Royal Mail means your package is on its way but hasn’t arrived at their depot yet.

Whether you’re waiting for a UK order, an EU order, or an item from the rest of the world, patience and regular monitoring of the tracking status are key.

If delays occur, don’t hesitate to contact the seller to ensure your order is still progressing.

FAQs

1. What does the “we’re expecting it” message mean?

The “we’re expecting it” message from Royal Mail indicates that they have received pre-advice about your order but the package hasn’t physically arrived at their depot yet.

2. How long should I wait for my UK order to arrive after seeing the message?

For UK orders, you should allow 2-5 working days after seeing the “we’re expecting it” message for your package to be delivered.

3. What is the expected delivery time for EU orders?

For EU orders, you can expect delivery within 5-10 days after the message appears, accounting for the time needed for the package to travel from Europe.

4. When should I contact the seller if my order hasn’t arrived?

If your order hasn’t arrived after 7 days for UK shipments or 10 days for international shipments, it is advisable to contact the seller or query with the retailer.

5. What should I do if there are no updates in the tracking status?

If there are no updates in the tracking status for an extended period, continue monitoring it regularly. If the status remains unchanged, reach out to Royal Mail or the seller to inquire about the delay.